no http://www.essentialcomm.com/podcast/EC-podcast-cvr-1B.jpg http://www.essentialcomm.com/tips/execcoachtips.html http://www.essentialcomm.com/tips/execcoachtips.html en-us © 2011 Essential Communications An ongoing series of Executive Coaching Tips Essential Communications An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived. An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived. Tom Henschel podcasts@essentialcomm.com Essential Communications - Tom Henschel Engaged and productive employees believe their boss has their best interest at heart. Research shows that employees who believe their boss has their best interests at heart are more engaged and productive. This episode talks about six behaviors leaders can display to demonstrate that they truly have their direct reports' best interest at heart. Last month's podcast described five others. http://www.essentialcomm.com/podcast/Your-Teams-Best-Interests-PT2.m4a Thu, 2 Feb 2012 09:30:00 PDT 13:40 management, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Engaged and productive employees believe their boss has their best interest at heart. Research shows that employees who believe their boss has their best interests at heart are more engaged and productive. This episode talks about five behaviors leaders can display to demonstrate that they truly have their direct reports' best interest at heart. Next month's podcast will lay out six more. http://www.essentialcomm.com/podcast/Your-Teams-Best-Interests-PT1.m4a Thu, 12 Jan 2012 09:30:00 PDT 13:14 management, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Six lessons for writing effective performance reviews. Performance reviews are rarely the meaningful conversation about development that they could be. Here are six lessons for writing effective reviews so you can be a great coach for your people. http://www.essentialcomm.com/podcast/Performance-Reviews.m4a Thu, 1 Dec 2011 09:30:00 PDT 12:59 performance reviews, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel A road map for getting your team moving in the same direction. Here are five questions your team needs to answer if they're going to all move in the same direction. Plus there is a four-layer pyramid that needs defining. http://www.essentialcomm.com/podcast/Leading-Teams.m4a Thu, 3 Nov 2011 09:30:00 PDT 12:59 team building, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Tips and techniques for the extremely difficult task of getting people to speak openly in public forums—or in private! Getting people to speak openly in public forums is a challenge for even the savviest leaders. This podcast examines the core concept behind creating open dialogue. Also discussed are two behaviors that will transform what people are willing to share. http://www.essentialcomm.com/podcast/Facilitating-Open-Dialogue.m4a Thu, 6 Oct 2011 09:30:00 PDT 12:08 facilitation, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Your smile can be a credibility builder or a credibility killer. How is your smile working for you? Smiling helps create charisma. But not all smiles are created equal. Different smiles send different messages. This podcast describes three different smiles, their impact, and three ways you can be sure your smile is sending the message you want it to send. http://www.essentialcomm.com/podcast/Smiling.m4a Thu, 1 Sep 2011 09:30:00 PDT 10:32 smiling, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Navigating the minefield of change is fraught with danger. Here's your road map through change's treacherous terrain. It's hard enough to get someone you love to put the cap on the toothpaste. Try getting a diverse work group to think new thoughts and adopt new behaviors. The tips here will help you communicate change in a way that puts success within your reach. http://www.essentialcomm.com/podcast/Leading-Change.m4a Thu, 11 Aug 2011 09:30:00 PDT 11:31 change, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Three actions, plus three behaviors, to help warring factions to lay down their arms and get back to work. The conflict resolution model laid out in this Executive Coaching Tip works when groups are at odds with each other or when the issue is between individuals. http://www.essentialcomm.com/podcast/Resolving-Conflict.m4a Thu, 7 Jul 2011 09:30:00 PDT 11:36 conflict, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel EIght tips to get PowerPoint working for you instead of against you. PowerPoint can be a great tool but all too often it distracts our audience and blurs our messages. These eight tips will help you harness the positive power of PowerPoint. http://www.essentialcomm.com/podcast/Power-of-PowerPoint.m4a Thu, 2 Jun 2011 09:30:00 PDT 12:55 powerpoint, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Three techniques to use that will grab your listeners from the first moment you speak. People expect openings to be generic and bland. What a missed opportunity! The three techniques in this podcast are proven. Plus there's one more technique you should never leave out no matter how you open your comments. http://www.essentialcomm.com/podcast/Compelling-Openings.m4a Thu, 19 May 2011 09:30:00 PDT 11:15 openings, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel The ability to create a sense of intimacy in the workplace leads to deep and long-lasting trust. And it’s not about being personal or singing Kumbaya! Leaders who can connect on an emotional level have followers who are raving fans. As a result they can raise difficult topics and hold people accountable without damaging relationships. This skill is worth learning! http://www.essentialcomm.com/podcast/Intimacy-In-Business.m4a Thu, 5 May 2011 09:30:00 PDT 9:42 boundaries, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel A bibliograpgy (with commentary!) to spur your growth and development. Plus, for podcast listeners, some online resources, too. A partial reading list of books divided into three categories that reflect The Look & Sound of Leadership. http://www.essentialcomm.com/podcast/Recommendations-Resources.m4a Thu, 21 Apr 2011 09:30:00 PDT 11:25 resources, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Transparency is great in business—except when you tip your hand and reveal thoughts and feelings that are better kept to yourself. Competitive poker players know how to conceal their secrets. Their mastery is the perfect analogy for the path leaders must travel to achieve The Look & Sound of Leadership. http://www.essentialcomm.com/podcast/Stop-Giving-Away-Your-Secrets.m4a Thu, 7 Apr 2011 09:30:00 PDT 9:02 secrets, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Dr. Lois Frankel, an expert in women and leadership, takes a guest spot and delivers five tips to help women be top-notch communicators. Lois feels strongly that women shouldn't try to communicate like men. In this podcast she clearly advocates developing a style that is uniquely female--and powerful! http://www.essentialcomm.com/podcast/Women-As-Powerful-Communicators.m4a Thu, 17 Mar 2011 09:30:00 PDT 7:15 women, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Stories stick with people long after facts and figures fade. The ability to tell a compelling business story is a crucial part of The Look & Sound of Leadership. To tell compelling stories that stick with people, you need to follow two rules every time. Break these rules and there's no story. This podcast illustrates, in detail, those two rules. http://www.essentialcomm.com/podcast/Making-Stories-Soar.m4a Thu, 3 Mar 2011 09:30:00 PDT 9:13 stories, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel 3 ways to use questions as leadership and executive communication. This is a variation on the old phrase, "garbage in/garbage out." By consciously shaping the questions you ask, you can affect the information you get. And the information you get is critical to your success as a leader. http://www.essentialcomm.com/podcast/Questions-Leadership.m4a Thu, 17 Feb 2011 09:30:00 PDT 8:17 questions, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Two listening behaviors that will get different results and foster collaboration. We think we're paid to make decisions and give directions. But all too often we default to problem-solving when listening would get us better results. Here are two behaviors that sound easier than they are. http://www.essentialcomm.com/podcast/Leadership-Listening.m4a Thu, 3 Feb 2011 09:30:00 PDT 9:18 listening, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel The journey towards understanding yourself is crucial to be an effective leader. And there are lots of tools out there to guide you on your way. Validated, standardized assessments are part of every leadership development program for a good reason: without objective reflection none of us can grow beyond our current capabilities. http://www.essentialcomm.com/podcast/Self-Knowledge-Leadership.m4a Thu, 20 Jan 2011 09:30:00 PDT 7:07 self-knowledge, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Rapport is easy when styles match each other, but how do you build rapport when there's a mismatch of styles? A proven way to build rapport is matching: a conscious flexing of your style to match a person's style who is different from yours. http://www.essentialcomm.com/podcast/Building-Rapport.m4a Thu, 6 Jan 2011 09:30:00 PDT 8:29 building rapport, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Being right is great -- except when it's abrasive. Being "passionate" is often experienced by others as all-or-nothing, right-or-wrong. This podcast explores a tool called, "Talk to be Heard," which allows you to be persuasive without hammering people. http://www.essentialcomm.com/podcast/Smoothing-Harsh-Edges.m4a Thu, 16 Dec 2010 09:30:00 PDT 9:46 persuasion, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Three phrases to keep people listening to your data and to get people to comply with your decisions. Certain phrases "click" with our listeners. Here are three that make a big difference in keeping people's attention and in stopping endless debates and diversions. http://www.essentialcomm.com/podcast/Three-Little-Phrases.m4a Thu, 2 Dec 2010 09:30:00 PDT 9:06 listen, look and sound of leadership, skills, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Be sure your development is getting noticed -- without bragging. Just because you worked hard to develop new behaviors, don't assume your changes are blazingly obvious to no one else. Odds are, they're not! http://www.essentialcomm.com/podcast/Getting-Growth.m4a Thu, 18 Nov 2010 09:30:00 PDT 7:11 look and sound of leadership, growth, confidence, skills, management, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel When a star performer suddenly declines, there’s always a reason. The question is where should you look for the reason? Often a decline in performance is a long-delayed reaction to troubling events that would seem to be over. Because of the gap between the event and the decline, people often scratch their heads and wonder what's wrong. http://www.essentialcomm.com/podcast/Compassion-Change.m4a Thu, 4 Nov 2010 09:30:00 PDT 8:40 look and sound of leadership, compassion, confidence, skills, management, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Building self-esteem in the workplace may not be easy, but it's critical to long-term success. Self-esteem governs how we hear feedback, how we give it and how we manage our relationships with others. This complex issue touches almost every part of how we're perceived in the workplace. http://www.essentialcomm.com/podcast/Self-Esteem.m4a Thu, 21 Oct 2010 09:30:00 PDT 8:31 look and sound of leadership, self-esteem, confidence, skills, management, leadership, communication, executive, coaching, executive presence, Tom Henschel, professional development Essential Communications - Tom Henschel Apologies affect how we're perceived -- for better or worse. Apologies can enhance or damage a relationship. Too few can be as damaging as too many. Here are four apologies – two to emulate, two to avoid. http://www.essentialcomm.com/podcast/Strategic-Apologies.m4a Thu, 7 Oct 2010 09:30:00 PDT 8:15 apology, look and sound of leadership, skills, management, leadership, communication, executive, coaching, executive presence, Tom Henschel, assertion, professional development, personal growth Essential Communications - Tom Henschel 3 tools to de-escalate explosive, emotional behaviors in others. Emotions are contagious. When confronted with defensive behaviors, it's important not to get infected. And to have tools to help you manage yourself and the situation. http://www.essentialcomm.com/podcast/Defensive-Behaviors.m4a Thu, 23 Sep 2010 09:30:00 PDT 10:05 behavior, charisma, leaders, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Interacting with phantoms from the past is detrimental, both personally and professionally. When we repeat patterns of behavior that clearly do not fit the situation, it’s a good bet a stand-in from our past is at play. http://www.essentialcomm.com/podcast/Unmasking-Stand-Ins.m4a Thu, 9 Sep 2010 09:30:00 PDT 8:49 unmasking, rehearsal, negative self-talk, sounding executive, executive presence, leadership, communication, executive, aggression, assertion, relationships, relationship building Essential Communications - Tom Henschel Your audience is all around you during meetings. Are you winning 'em over? Meetings are a terrific opportunity to display The Look & Sound of Leadership. Here are eight specific behaviors to be sure you're making the impression you want during meetings. http://www.essentialcomm.com/podcast/Meeting-Behaviors.m4a Thu, 19 Aug 2010 09:30:00 PDT 9:02 meetings,dealing with emotional responses,delivering tough feedback,sounding executive, executive presence, leadership, communication, executive, aggression, assertion, build relationships, relationship building Essential Communications - Tom Henschel Rehearsal doesn't mean reciting by rote. Rehearsing improves performance. There's simply too much evidence to deny that fact. Here are three rules for rehearsing efficiently. http://www.essentialcomm.com/podcast/Power-of-Rehearsal.m4a Thu, 5 Aug 2010 09:30:00 PDT 7:56 power of rehearsal,negative self-talk,sounding executive, getting agreement, executive presence, leadership, communication, executive, aggression, assertion, build relationships, relationship building Essential Communications - Tom Henschel Tools for improving relationships at work or at home. When things go wrong, it's hard to give up being "right" and focus on making things better. But that's the only way to really repair a damaged relationship. http://www.essentialcomm.com/podcast/Repairing-Relationships.m4a Thu, 22 Jul 2010 09:30:00 PDT 5:41 negative self-talk,dealing with emotional responses,sounding executive, getting agreement, executive presence, leadership, communication, executive, aggression, assertion, build relationships, relationship building Essential Communications - Tom Henschel Want to boost your credibility? Stop using these words. Saying what you mean and meaning what you say will build trust. These three words are trust killers. http://www.essentialcomm.com/podcast/3-Words.m4a Thu, 8 Jul 2010 09:30:00 PDT 8:42 eliminating distractions,dealing with emotional responses,delivering tough feedback,disagree agreeably,sounding executive, executive presence, leadership, communication, executive, aggression, assertion, build relationships Essential Communications - Tom Henschel Quiet the inner voice that lies to you. We all have critical voices in our head. Sometimes they can be helpful but most of the time they're not. Challenging that negative self-talk is a crucial leadership skill. http://www.essentialcomm.com/podcast/Negative-Self-Talk.m4a Thu, 24 Jun 2010 09:30:00 PDT 6:21 eliminating distractions,dealing with emotional responses,delivering tough feedback,sounding executive, getting agreement, executive presence, leadership, communication, executive, aggression, assertion, build relationships Essential Communications - Tom Henschel Think that insult was about you? Think again! Whenever you take something personally, you're likely to react and behave in ways that are not in your best interest. Here's how to step back and show up to your advantage. http://www.essentialcomm.com/podcast/Dont-Take-Personally.m4a Thu, 10 Jun 2010 09:30:00 PDT 9:30 eliminating distractions,dealing with emotional responses,delivering tough feedback,disagree agreeably,sounding executive, executive presence, leadership, communication, executive, aggression, assertion, build relationships Essential Communications - Tom Henschel Mastering the art of staying focused in the face of distractions. An ongoing series of Executive Coaching Tips designed to help you be perceived in the workplace the way you want to be perceived. http://www.essentialcomm.com/podcast/Eliminating-Distractions.m4a Thu, 20 May 2010 09:30:00 PDT 6:53 eliminating distractions,dealing with emotional responses,delivering tough feedback,disagree agreeably,sounding executive, executive presence, leadership, communication, executive, aggression, assertion, build relationships Essential Communications - Tom Henschel Six tips for handling yourself when faced with others’ emotions. When other people become emotional, it can feel uncomfortable and throw you off track. Here are ways to stay effective and help the other person regain composure. http://www.essentialcomm.com/podcast/Dealing-Emotional-Responses.m4a Thu, 06 May 2010 09:30:00 PDT 8:34 dealing with emotional responses,delivering tough feedback,disagree agreeably,sounding executive, getting agreement, executive presence, leadership, communication, executive, aggression, assertion, build relationships Essential Communications - Tom Henschel Three actions to help you deliver tough feedback. As leaders we often avoid giving tough feedback because of our own discomfort. These tools will help build your skills and confidence in these tough situations. http://www.essentialcomm.com/podcast/Delivering-Tough-Feedback.m4a Thu, 15 Apr 2010 09:30:00 PDT 6:13 delivering tough feedback,disagree agreeably,sounding executive, getting agreement, thinking, act as if, executive presence, leadership, communication, executive, aggression, assertion, build relationships Essential Communications - Tom Henschel How to disagree without sounding disagreeable. Most of us disagree in ways that inject tension and move us further, not closer, to resolution. Here are tools to help get a more desired effect. http://www.essentialcomm.com/podcast/Disagree-Agreeably.m4a Thu, 08 Apr 2010 09:30:00 PDT 6:03 disagree agreeably,sounding executive, getting agreement,executive presence, leadership, communication, executive, coaching, Tom Henschel, aggression, assertion, build relationships Essential Communications - Tom Henschel Four ways to achieve the right altitude for executive communication. Senior people want you to talk to them about your work at their level. That means not telling them about all the details that feel so important to you. Here's how to think higher. http://www.essentialcomm.com/podcast/Sounding-Executive.m4a Thu, 25 Mar 2010 09:30:00 PDT 6:03 sounding executive, getting agreement, executive presence, leadership, communication, executive, coaching, Tom Henschel, aggression, assertion, build relationships Essential Communications - Tom Henschel Giving instructions without getting agreement is a recipe for disappointment. Top notch managers skip getting agreement for all kinds of reasons--and then are disappointed with the results they get! http://www.essentialcomm.com/podcast/Getting-Agreement.m4a Thu, 11 Mar 2010 09:30:00 PDT 8:01 getting agreement, executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel, aggression, assertion, build relationships, speaking Essential Communications - Tom Henschel Slow yourself down so you can go faster. Nothing is more important than scheduling--and keeping!--appointments with yourself. http://www.essentialcomm.com/podcast/Accessing-Your-Best-Thinking.m4a Thu, 25 Feb 2010 09:30:00 PDT 9:31 thinking, act as if, executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel, aggression, assertion, build relationships, speaking Essential Communications - Tom Henschel This fundamental actor's tool will help you be perceived in the workplace the way you want to be perceived. Observing, practicing and integrating the behaviors of others can change how people perceive. You can also transfer your own behaviors from one part of your life to another. http://www.essentialcomm.com/podcast/Act-As-If.m4a Thu, 11 Feb 2010 09:30:00 PDT 9:31 act as if, executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel, aggression, assertion, build relationships, speaking Essential Communications - Tom Henschel The clarity, power and authenticity of "I" statements. Leaders who are able to use the "Speak For Yourself" tool signal that they're high in self-esteem and self-awareness. Here's a crash course in what it sounds like. http://www.essentialcomm.com/podcast/Speaking-For-Yourself.m4a Thu, 28 Jan 2010 09:30:00 PDT 7:14 executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel, aggression and assertion, aggression, assertion, build relationships, speaking Essential Communications - Tom Henschel One style builds relationships, the other damages them. Do you know which is which? And why? The distinction between aggression and assertion is critically important. Even mild aggression can damage a leader's image. http://www.essentialcomm.com/podcast/Aggression-Versus-Assertion.m4a Thu, 14 Jan 2010 09:30:00 PDT 8:39 executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel, aggression and assertion, aggression, assertion, build relationships Essential Communications - Tom Henschel Three elements for crafting stories that stick Every compelling business story uses the same three elements that are used in stories from Shakespeare to SpongeBob. To tell successful stories you need to master these elements. http://www.essentialcomm.com/podcast/Stories-The-Ultimate-Persuaders.m4a Thu, 17 Dec 2009 09:30:00 PDT 9:16 executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel, business story, Shakespeare, SpongeBob, successful stories Essential Communications - Tom Henschel Our self-limiting behaviors are often invisible to ourselves but stand in bold relief to others. It's in our natures to create self-limiting beliefs. But learning to ask yourself three questions can help you expand your limits. http://www.essentialcomm.com/podcast/Leadership-And-Self-Deception.m4a Thu, 3 Dec 2009 09:30:00 PDT 9:41 executive, leadership, executive presence Essential Communications - Tom Henschel Turning up the volume on what you already do well won't get you your next position. Instead, develop complimentary skills. Mature leaders risk derailing their careers if they keep doing more and more of what they've always done. Here's how to think about developing complimentary skill sets. http://www.essentialcomm.com/podcast/Managing-Your-Strengths.m4a Thu, 19 Nov 2009 09:30:00 PDT 5:54 executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel, complimentary skill sets, complimentary skills, mature leaders Essential Communications - Tom Henschel Avoid a long-winded ramble with this three-step model Open-ended questions sound like invitations to talk and talk. But your listeners want crisp, concise answers. Here's how to give 'em what they want. http://www.essentialcomm.com/podcast/Answering-Essay-Questions.m4a Thu, 5 Nov 2009 09:30:00 PDT 10:58 executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel, Essay Questions, Open-ended questions, listeners, talk Essential Communications - Tom Henschel Five behavioral tips to keep your listeners' attention. All too often, speakers eliminate the very cues our brains need to decode spoken language. Here are five things you can do to keep your listeners' brains tuned in to you. http://www.essentialcomm.com/podcast/Creating-Clarity.m4a Thu, 22 Oct 2009 09:30:00 PDT 10:54 Creating Clarity, Communicate, Clarity, behavioral tips,listeners,speakers, decode spoken language, executive presence, leadership, communication, executive, coaching, Tom Henschel Essential Communications - Tom Henschel Hating politics puts you out of the game thats being played around you. "Political" does not mean "devious" or "sneaky." It means understanding how people get things done using a certain set of rules. To advance, you need to know how to play by the rules. http://www.essentialcomm.com/podcast/I-Hate-Politics.m4a Thu, 8 Oct 2009 09:30:00 PDT 10:54 politics, political, devious, sneaky, play games, coaching session, senior leader, executive presence, leadership, communication, executive, Tom Henschel Essential Communications 5 behaviors to help you find out what people really think of you. If you want to manage how you're perceived in the workplace, first you have to find out how you're being perceived! Getting good feedback is critical to your success. http://www.essentialcomm.com/podcast/Getting-Good-Feedback.m4a Thu, 24 Sep 2009 09:30:00 PDT 6:29 feedback, networking, workspace, corporate stage, corporate, impression, speak, hire, executive presence, leadership, communication, executive Essential Communications A crucial skill even if you're in your job for life -- which you're not! Four of the Ten Golden Rules of Networking are discussed to help networking become a manageable and positive part of your work life. http://www.essentialcomm.com/podcast/Networking.m4a Thu, 10 Sep 2009 09:30:00 PDT 7:54 networking, workspace, corporate stage, corporate, impression, speak, hire, executive presence, leadership, communication, executive, Tom Henschel Essential Communications - Tom Henschel As an actor on the corporate stage, you must "dress your set" so it tells the story you want it to tell. Your workspace makes an impression on people beyond any words you speak. Would you hire the person who created that space? http://www.essentialcomm.com/podcast/Your-Workplace-As-Calling-Card.m4a Thu, 20 Aug 2009 09:30:00 PDT 4:37 workspace, corporate stage, corporate, impression, speak, hire, executive presence, leadership, communication, executive, coaching, Tom Henschel Essential Communications - Tom Henschel The communication tool that will set you above the rest Sound more credible, make your material more understandable and become more memorable when you use the "Sorting and Labeling" communication tool. http://www.essentialcomm.com/podcast/Sorting-And-Labeling.m4a Thu, 6 Aug 2009 09:30:00 PDT 13:22 sorting and labeling, sorting, labeling, communication tool,credible, understandable, material, executive presence, leadership, communication, executive, Tom Henschel Essential Communications - Tom Henschel Four simple steps to create personal accountability Here is a process that helps people become personally responsible -- or helps show that they aren't. http://www.essentialcomm.com/podcast/Holding-People-Accountable.m4a Thu, 23 Jul 2009 09:30:00 PDT 5:56 personal accountability, personally responsible, accountable, responsible, executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel Essential Communications - Tom Henschel What happens in our brains when someone talks "too fast" It's not possible to speak faster than our brains can compute. Then why do some listeners make us feel that way? And how can you be sure your listeners don't think that about you? http://www.essentialcomm.com/podcast/I-Talk-Too-Fast.m4a Thu, 9 Jul 2009 09:30:00 PDT 10:41 talk, talk too fast, talking, speak, speaking, listen, listeners, executive presence, leadership, communication, executive, Tom Henschel Essential Communications - Tom Henschel Two critical skills for creating long-lasting change. Changing any behavior is tough. Making the change stick is even tougher. This two-step process will help you achieve your personal growth goals. http://www.essentialcomm.com/podcast/How-Behaviors-Change.m4a Thu, 25 Jun 2009 09:30:00 PDT 6:12 Changing behavior, critical skills,long-lasting change, personal growth goals,growth goal, executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel Essential Communications - Tom Henschel Dichotomies are great learning tools -- when they're positive! It's natural to leap to all-or-nothing thinking when the going gets tough. But that just makes us feel bad about ourselves. Here's an alternative to the fool's choices we too often give ourselves. http://www.essentialcomm.com/podcast/Positive-Opposites.m4a Thu, 11 Jun 2009 09:30:00 PDT 7:50 positive opposites, dichotomies, learning tools, all-or-nothing thinking, executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel Essential Communications - Tom Henschel Four tools to change the way you listen Listening is like driving: we all over-rate our effectiveness. No matter how good a listener you are, these four techniques will buff up your skills. http://www.essentialcomm.com/podcast/Listen-Without-An-Agenda.m4a Thu, 28 May 2009 09:30:00 PDT 6:37 listen, listening, without an agenda, driving, listener, executive presence, leadership, communication, executive, coaching, workplace, Tom Henschel Essential Communications - Tom Henschel Two stories to fuel persistence during hard times Whether you're job searching or submitting reports week after week, it gets hard to stay upbeat. These stories will help you stay positive and persistent. http://www.essentialcomm.com/podcast/Choosing-Persistence.m4a Thu, 14 May 2009 09:30:00 PDT 6:04 persistent, persistence, hard times, job searching, submitting reports,upbeat,stay positive, executive presence, leadership, communication, executive, Tom Henschel Essential Communications - Tom Henschel Overcoming the knee-jerk reaction of "I hate my voice on tape!" Audio and video feedback are such powerful development tools, it's self-limiting to dismiss this them just because you're uncomfortable hearing and watching yourself on tape. http://www.essentialcomm.com/podcast/Playback-As-Feedback.m4a Thu, 30 Apr 2009 09:30:00 PDT 4:27 playback, feedback, voice, tape, knee-jerk reaction, audio, video, development tools, leadership, communication, executive, executive presence Essential Communications - Tom Henschel Discussing touchy, even explosive, situations Five steps for making a difficult conversation as good as it can be. http://www.essentialcomm.com/podcast/A-Difficult-Conversation.m4a Thu, 16 Apr 2009 09:30:00 PDT 8:09 difficult conversations, conversations,explosive situations, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Three questions to ask yourself before you open your mouth People who can talk off the top of their head and sound well-spoken are rare. Here are quick techniques to will help you sound crisp and articulate. http://www.essentialcomm.com/podcast/Sounding-Well-Spoken.m4a Thu, 2 Apr 2009 09:30:00 PDT 5:06 well-spoken, articulate, talk, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Hold yourself accountable for what comes out of your mouth. There are many ways to be less than impeccable with your word. One can be in what you say to or about others, Another is in what you say to yourself about you. http://www.essentialcomm.com/podcast/Be-Impeccable-With-Your-Word.m4a Thu, 19 Mar 2009 09:30:00 PDT 6:17 accountable,word, mouth, impeccable, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel This communication factor separates champions from mere mortals When people ask what behavior is most crucial to conveying executive presence, I answer without hesitation: "Speed of thought." http://www.essentialcomm.com/podcast/Speed-Of-Thought.m4a Thu, 5 Mar 2009 09:30:00 PDT 5:55 speed of thought, communication, behavior, champions, mortals, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Results are important and so is how they're achieved Day to day frustrations often derail us so we end up acting in a way that is not in our own best interest. Here's an idea to help you stay on track. http://www.essentialcomm.com/podcast/Focus-In-The-Face-Of-Distractions.m4a Thu, 19 Feb 2009 09:30:00 PDT 5:25 distractions, focus, results, frustrations, best interest, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Scripts and models for delivery a steady stream of healthy feedback Most people hear the word "feedback" and flinch in fear. Here is a model that is easy to take -- and easy to do! http://www.essentialcomm.com/podcast/Giving-Powerful-Feedback.m4a Thu, 5 Feb 2009 09:30:00 PDT 5:43 feedback, scripts, models, healthy feedback, powerful feedback, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Create crisp executive summaries that last no longer than an elevator ride Succinct summaries in response to open-ended questions make you sound like a razor-sharp executive. http://www.essentialcomm.com/podcast/Elevator-Speeches.m4a Thu, 22 Jan 2009 09:30:00 PDT 6:45 elevator speech, executive summary, executive summaries, open-ended questions, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel A time-tested formula for communicating in difficult times FDR's first Fireside Chat changed the course of the banking crisis by using six specific techniques. Learn those techniques here. http://www.essentialcomm.com/podcast/Messaging-During-Hard-Times.m4a Thu, 11 Dec 2008 09:30:00 PDT 6:02 Messaging, communicating, hard times, difficult times, fdr, banking crisis, fireside chat, leadership, communication, executive, executive presence, Tom Henschel Essential Communications - Tom Henschel Four ways to expand and improve your delivery Variety keeps us listening to each other. If you can't be expressive, you won't display variety. Here's how to develop this crucial skill. http://www.essentialcomm.com/podcast/Becoming-More-Expressive.m4a Thu, 4 Dec 2008 09:30:00 PDT 6:14 delivery, listening, expressive, variety, skill, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Two qualities that will keep your listeners listening. An exploration of how to keep your listeners' eyes and ears engaged during your presentations. http://www.essentialcomm.com/podcast/What-Compelling-Speakers-Share.m4a Thu, 20 Nov 2008 09:30:00 PDT 9:55 listeners, listening, presentations, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel A critical skill that most of us don't do well. Short sounds confident. But most of us can't stop talking. And talking. And talking. So our listeners perceive us as unprepared for leadership. Master this skill. This is The Sound of Leadership! http://www.essentialcomm.com/podcast/Being-Concise.m4a Thu, 13 Nov 2008 09:30:00 PDT 5:12 concise, short, confident, talking, listeners, skill, leadership, communication, executive, coaching, executive presence, Tom Henschel Essential Communications - Tom Henschel Sound non-defensive when faced with "The Feedback Paradox." Feedback is often contradictory. And it feels personal. In the face of all that, it's easy to sound defensive. But people who act defensively seem unready for leadership. Avoid the trap. http://www.essentialcomm.com/podcast/Handling-Feedback-Effectively.m4a Thu, 6 Nov 2008 09:30:00 PDT 7:18 feedback,personal,defensive,non-defensive,feedback paradox, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Turn bad behavior into manageable behavior Repeated Headlines is an invaluable tool when you need to address ongoing behavior from a direct report, co-worker or boss -- or even a spouse or a child! http://www.essentialcomm.com/podcast/Managing-Beyond-Bad-Behavior.m4a Thu, 30 Oct 2008 09:30:00 PDT 6:48 bad behavior,manageable behavior,repeated headlines,tool, ongoing behavior,direct report, co-worker,boss, spouse, leadership, communication, executive, Essential Communications - Tom Henschel How to stand tall when you've collapsed in the past. There's always someone with more authority, more education, more experience, more money, more something. It's hard to keep your footing when you feel the field is tilted against you. What's the trick? Assume equality! http://www.essentialcomm.com/podcast/Assume-Equality-2.m4a Thu, 23 Oct 2008 09:30:00 PDT 5:46 assume equality, equality, authority, education, experience, money, leadership, communication, executive, coaching, executive presence, Tom Henschel Essential Communications - Tom Henschel Consciously choose how people experience you. For most of us, the intention we want to convey to others is vague and intuitive. But leaders who clarify their intention and put it in the front of their mind become blazing beacons in their organizations. Larry Webb is real-life example. http://www.essentialcomm.com/podcast/Act-With-Intention.m4a Thu, 16 Oct 2008 09:30:00 PDT 5:35 intention, intuitive, leaders, clarify, mind, beacons, organizations, real-life, leadership, communication, executive, executive presence, Essential Communications - Tom Henschel Manage how you're perceived in the workplace Exercises and tips for creating the impression that will benefit you most. A crucial leadership skill. http://www.essentialcomm.com/podcast/Project-The-Image-You-Want.m4a Thu, 9 Oct 2008 09:30:00 PDT 5:44 manage, impression,leadership skill, perceived, excercises, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Four ways to build this crucial relationship-building skill Chatting is a learned skill for many people. It's not all that hard to learn but you have to be willing to be a beginner -- and it's uncomfortable to be a novice again. But you can break through your old resistance. http://www.essentialcomm.com/podcast/The-Art-of-Chat.m4a Thu, 2 Oct 2008 09:30:00 PDT 6:50 chat, relationship-building, chatting, learned skill, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Beware! You may be reacting to a story, not "truth." We see an event and automatically make up a story in order to make sense of what we've witnessed. Then, all too often, we think our made-up story is actually true. And then we act on that false truth. And then we're surprised when we find ourselves in all sorts of trouble. http://www.essentialcomm.com/podcast/Choosing-Stories-Over-Truth.m4a Thu, 25 Sep 2008 09:30:00 PDT 5:30 stories, truth, event, false truth, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel How to sound executive when answering questions. Too often we answer what's important to us but not what our questioners want. The result is they stop listening. Here's how to keep your listeners tuned in. http://www.essentialcomm.com/podcast/Answer-Whats-Asked.m4a Thu, 18 Sep 2008 09:30:00 PDT 7:31 answer, questioners, questions,listening, tuned in, sound executive, listeners, leadership, communication, executive, executive presence, Tom Henschel Essential Communications - Tom Henschel Four behaviors to make your messages stick. All too often when executives speak, their words pass through their listeners' heads without even slowing down! No one wins when that happens. Here are four concrete things you can do to make your messages stay in your listener's heads. http://www.essentialcomm.com/podcast/Drive-Your-Message-Home.m4a Thu, 11 Sep 2008 09:30:00 PDT 5:47 message,executives speak,listeners, behaviors, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Phrases to lower barriers and remove blame. How can you succeed with a person whose communication style is like a pinball, randomly zooming from one place to another with no logic? And how do you raise delicate subjects without sounding like a whiner? Here's your answer. http://www.essentialcomm.com/podcast/Owning-Miscommunication.m4a Thu, 4 Sep 2008 09:30:00 PDT 5:30 miscommunications, communication style, logic, remove blame, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Determining what coaching is and what it isn't. Our development areas grow out of our personal histories. Overcoming our past is an act of courage. Which path will you take? http://www.essentialcomm.com/podcast/Coaching-V-Therapy.m4a Thu, 28 Aug 2008 09:30:00 PDT 7:19 coaching versus therapy,courage, personal histories, therapy, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel How to stay fresh when you have to say the same thing over and over. Repeating material can be brain-deadening for us as speakers and for our listeners, too! But actors performing eight times a week for months on end know a secret. It's here. http://www.essentialcomm.com/podcast/Keeping-Repeated-Material-Fresh.m4a Thu, 21 Aug 2008 09:30:00 PDT 5:44 repeated material, repeating, speakers,listeners, actors, fresh, leadership, communication, executive, coaching, executive presence, Tom Henschel Essential Communications - Tom Henschel A primer on one of the most important tasks you should be doing daily. Too often we forget that our boss is our biggest customer. A classic Harvard Business Review article lists a whole set of things we need to know in order to keep that biggest customer satisfied. But most of us don't know them! http://www.essentialcomm.com/podcast/Managing-Your-Boss.m4a Thu, 14 Aug 2008 09:30:00 PDT 5:15 managing, boss, customer, Harvard Business Review, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Implementing new behavior often creates unintended, negative ripples in your performance. Attempting new behaviors that are supposed to improve your performance can actually set you back. Being prepared for the setback can help you manage it. http://www.essentialcomm.com/podcast/When-Learning-Makes-Things-Worse.m4a Thu, 7 Aug 2008 09:30:00 PDT 6:06 learning, new behaviors, performance, setback, negative, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Discussing a key behavior without which there can be no trust. Many different behaviors contribute to trust being high or low. But one behavior trumps all the others. And, surprisingly, when that behavior is high, trust gets low. http://www.essentialcomm.com/podcast/Building-Trust.m4a Thu, 31 Jul 2008 09:30:00 PDT 6:10 building, trust, behavior, discussion, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Stop ricochetting around as a communicator. Sounding scattered and distracted is the opposite of The Look & Sound of Leadership. Discover how the question "What are we talking about right now?" can put you back in control. http://www.essentialcomm.com/podcast/Staying-on-Track.m4a Thu, 24 Jul 2008 09:30:00 PDT 4:48 communicator, control, talking, distracted, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Can your direct reports be coached to reach their potential? Can you? Eight factors to determine if an employee is a good coaching candidate. http://www.essentialcomm.com/podcast/Who's-Coachable.m4a Thu, 17 Jul 2008 09:30:00 PDT 6:23 coach, coachable, coaching candidate, employee, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Five steps for improving this critical skill. People who remember names exhibit confidence and honor for the other person. Remembering names isn't all that difficult -- but it does require choosing to get better. Here's how. http://www.essentialcomm.com/podcast/Remembering-Names.m4a Thu, 10 Jul 2008 09:30:00 PDT 4:14 names, remebering names, critical skill, confidence, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Stop the battle with your nerves. Nerves eat up your mental capacity. They crowd everything out of your brain except their negative messages. But there's a way to put those nasty voices in the background so you can do your job. http://www.essentialcomm.com/podcast/Managing-Nervousness.m4a Thu, 3 Jul 2008 09:30:00 PDT 4:12 nervousness, nerves, leaders, mental capacity, negative messages, leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Turn up your heat from a gentle simmer to a rolling boil. Two beliefs you need to adopt if you're going to be compelling. http://www.essentialcomm.com/podcast/Creating-Charisma.m4a Thu, 26 Jun 2008 09:30:00 PDT 6:45 charisma,leaders,leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Inspire others by showing your emotions. Leaders who can manage their emotions and display them appropriately are magnets for their followers. "Emotional hygiene" is one of the most difficult tasks facing leaders. http://www.essentialcomm.com/podcast/Lead-With-Your-Heart.m4a Thu, 19 Jun 2008 09:30:00 PDT 4:56 manage emotion, leaders,leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel What you're telling people when you don't think you're saying anything. People are getting impressions of you when you're absorbed in your whatever you're doing. Consciously choosing your "neutral" can change how you're perceived in the workplace. http://www.essentialcomm.com/podcast/Choose-the-Impression-You-Make.m4a Thu, 12 Jun 2008 09:30:00 PDT 3:29 impression,leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel Essential Communications - Tom Henschel Learn to ask for what you want without apology or fear. Many rising stars struggle when it comes time to ask for what they want. This episode discusses overcoming self-limiting beliefs so you can give yourself permission to ask for what you want. http://www.essentialcomm.com/podcast/Ask-For-What-You-Want.m4a Thu, 05 Jun 2008 19:00:00 PDT 7:11 leadership, communication, executive, coaching, workplace, executive presence, Tom Henschel